Uparo Academy

Uparo Academy Data Protection Policy

1. Introduction

Uparo Academy is committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard data in line with Botswana’s Data Protection Act, 2018 and international best practices.

2. Information We Collect

When you use Uparo Academy, we may collect:

• Account details: Full name, email address, organization/institution, district/region, cadre (if applicable), password.
• Learning activity: Course enrollment, progress, quiz results, assignments, forum participation.
• System information: IP address, browser type, device type, operating system.
• Communication: Support correspondence, feedback, and survey responses.

3. How We Use Your Data

Your data is used to:

• Provide access to courses and track progress.
• Improve learning experiences through engagement analysis.
• Send course updates, notifications, and announcements.
• Maintain technical and security integrity.
• Comply with national policies and institutional guidelines.

4. Sharing Your Data

We do not share personal data with unauthorized third parties. Data may be shared only when:

• Using trusted service providers (hosting, analytics, communication) under strict confidentiality agreements.
• Required by law, government requests, or regulatory obligations.

5. Data Security

We protect your data through:

• Encryption and secure storage of sensitive information.
• Access controls for authorized personnel only.
• Regular monitoring, audits, and system updates.

6. Data Retention

Training records and participation data are retained for up to 5 years, unless deletion is requested, to meet compliance and reporting requirements.

7. Your Rights

You have the right to:

• Access and update your personal details.
• Manage notification preferences.
• Request account and data deletion by contacting the administrator.

8. Children’s Privacy

Uparo Academy is intended for professional training. We do not knowingly collect data from individuals under 18 years of age. If such data is identified, it will be removed promptly.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or platform announcements.

10. Contact Us

For questions or concerns, please contact:
📧 uparoacademy@gov.bw

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